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The Silver Lining of Broken Trust

September 13, 2019 Marya Wilson
The Silver Lining in Santa Barbara by Marya Wilson (c)

The Silver Lining in Santa Barbara by Marya Wilson (c)

Yesterday, I lead a leadership session titled, “Leadership Courage and Strength.”  It involved a discussion of ethics, conflict, and trust and culminated in a draft of their personal leadership philosophies (it was fun, you should have been there!).  I was so pumped at the level of respect and openness this group had with each other.  They shared situations and gave each other suggestions.  They had great input throughout the day to the topics and discussion.  They laughed a lot too.  I left with so much food for thought my head is swimming with new research ideas (don’t worry Anne, I won’t start anything new…yet!).

In our discussion of betrayals we had experienced, I shared my story of organizational exit that started this whole research journey of mine.  It was the first time in over 15 years that I felt I had fully let the anger go.  The betrayal I experienced was intense, but I hadn’t realized I was still harboring anger for that long.  Honestly, it was nice to tell the story from a different space.  I haven’t forgotten, and the damage that experience left still exists in how I respond to certain situations.  Specifically, I react with fear at someone emailing me, “I’d like to talk to you today.”  No info beyond that, just an open-ended shit might fly message.  Yeah, I spin my own story.  That’s what betrayal does to people, it can do some serious damage.

Long before this, I had forgiven the person who betrayed me and realized that he was someone who did not like conflict and was afraid himself (failure, looking bad, etc.).  I happened to be the person he threw under the bus.  It hurt like a…”Watch your language, Marya.”  I’m not sure I could ever trust him again, but I also hope he found more courage to be himself and confront his fear.  Silver lining.  Financially I took a huge hit when I left the company but had the most incredible experience serving coffee and building my consulting business over the next eight months.  Silver lining.  I ended up furthering my education and getting into the classroom which I completely love.  Silver lining.  I have been engaged in research involving organizational exit, trust, emotions, communication, and more.  It’s been so helpful to my career and personal life.  Silver lining.

More important to me than anything though, I have grown a level of compassion and empathy for others because of my experience (and more along the way).  I’ve taken my mentors advice to heart in ways I never thought I would.  People do not wake up intending to be assholes, mostly.  Ha!  Truly though, all of us are on these journeys that no one can know or understand.  We carry these experiences that shape our lives in ways that so few can know.  No wonder another person’s reaction can be so shocking and irritating.  I fully admit, I’ve flipped the bird to more than my share of people when they weren’t looking.  And no, I don’t think our past experiences excuse poor behavior.  I’m human and forget their story too. I do, though, believe that compassion is vital to building others up, helping them be the best they can be, and creating trusting relationships.  Compassion makes people feel heard and valued.  I’ve been told I’m too sensitive.  Damn straight, and I’ll wear that like a kick ass badge of honor as long as I live.  For me, this is the best silver lining of broken trust I could have.

What is your silver lining of broken trust?  I’d love to hear your story.

In Trust in the Workplace, Interpersonal Communication, Emotions in the Workplace, Personal Power
← Sometimes, You Won’t Get it Right, and that’s a Silver LiningThe Crucible Moment started with Momentum: Transformative Events that Affect our Trust →
 

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  • Compassionate Leadership 39
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    • May 7, 2025 "Don't call it a comeback..." May 7, 2025
  • Emotions in the Workplace 39
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  • Inclusive Leadership 5
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  • Interpersonal Communication 44
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    • Nov 9, 2019 The Channel Matters, A Lot Nov 9, 2019
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    • Dec 13, 2019 The Shark has Compassion, Too Dec 13, 2019
    • Dec 27, 2019 “I Didn’t Realize how much the Human Aspect was so Important.” Dec 27, 2019
    • Jan 24, 2020 Uncertainty and Success in Crazy Ass Times Jan 24, 2020
    • Feb 7, 2020 When things are Uncertain, Tap into your Power Feb 7, 2020
    • Feb 21, 2020 Information Makes Uncertainty a little less Crazy Feb 21, 2020
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    • Jun 13, 2020 Embrace the Fear Jun 13, 2020
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    • Jul 24, 2020 The Need to Succeed. How Fear of Failure Roadblocks our Success Jul 24, 2020
    • Sep 18, 2020 Being Wrong can be the Most Right You’ll Ever Be Sep 18, 2020
    • Oct 3, 2020 New Direction from Rejection can be Awesome Oct 3, 2020
    • Oct 16, 2020 Loving the Uncomfortableness Oct 16, 2020
    • Feb 7, 2021 A Trip Down the Unknown, and Exciting, Road, Teil Eins Feb 7, 2021
    • Feb 4, 2022 Kindness and Compassion Lead to Success, even if there’s a little Anger Feb 4, 2022
    • Feb 18, 2022 The Positive of Talking about the Negative Feb 18, 2022
    • Feb 25, 2022 Active Listening for the Win Feb 25, 2022
    • Apr 19, 2022 Leading with Vulnerability Apr 19, 2022
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  • Operational Excellence 33
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    • Mar 22, 2019 The Human Side of Leadership...and Trust Mar 22, 2019
    • Apr 26, 2019 The Value of a Trusted Leader Apr 26, 2019
    • May 4, 2019 Psychological contracts are real…and they need to be honored! May 4, 2019
    • Jun 7, 2019 How We Treat Each Other...Organizational Success Jun 7, 2019
    • Jun 28, 2019 Positivity creates Success…when you Don’t Ignore the Elephants in the Room Jun 28, 2019
    • Jul 5, 2019 Absolutely, Procedures create Trust Jul 5, 2019
    • Jul 12, 2019 Want your team to trust you? Stop Encouraging Low and Poor Performance Jul 12, 2019
    • Jul 19, 2019 Please Stop Ignoring the Elephants Jul 19, 2019
    • Jul 26, 2019 Being Heard Makes Us Feel Valued Jul 26, 2019
    • Aug 23, 2019 Words Really, Truly Do Matter Aug 23, 2019
    • Sep 6, 2019 The Crucible Moment started with Momentum: Transformative Events that Affect our Trust Sep 6, 2019
    • Sep 27, 2019 Again, Absolutely, Procedures create Trust Sep 27, 2019
    • Oct 5, 2019 The Stories are Where the Success Starts Oct 5, 2019
    • Oct 17, 2019 “Communication Sucks!” The Ire of every Organization, Leader, and Trust Oct 17, 2019
    • Nov 9, 2019 The Channel Matters, A Lot Nov 9, 2019
    • Nov 20, 2019 “Emotional Waste” is an Awesome Opportunity Nov 20, 2019
    • Nov 29, 2019 The Stories have the Best Data Nov 29, 2019
    • Jan 24, 2020 Uncertainty and Success in Crazy Ass Times Jan 24, 2020
    • Feb 7, 2020 When things are Uncertain, Tap into your Power Feb 7, 2020
    • Feb 21, 2020 Information Makes Uncertainty a little less Crazy Feb 21, 2020
    • Mar 20, 2020 Optimism Requires a bit of Trust Mar 20, 2020
    • Jun 13, 2020 Embrace the Fear Jun 13, 2020
    • Jul 10, 2020 Embrace the Fear, but Don’t Let it Eat your Soul Jul 10, 2020
    • Jul 24, 2020 The Need to Succeed. How Fear of Failure Roadblocks our Success Jul 24, 2020
    • Sep 18, 2020 Being Wrong can be the Most Right You’ll Ever Be Sep 18, 2020
    • Oct 3, 2020 New Direction from Rejection can be Awesome Oct 3, 2020
    • Oct 16, 2020 Loving the Uncomfortableness Oct 16, 2020
    • Dec 18, 2020 The Lived Experience of 2020 Dec 18, 2020
    • Jan 22, 2021 "Why can't we do that?" Jan 22, 2021
    • Feb 7, 2021 A Trip Down the Unknown, and Exciting, Road, Teil Eins Feb 7, 2021
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  • Optimism and Positivity 35
    • Mar 1, 2019 Trusting our Leaders Mar 1, 2019
    • Mar 8, 2019 Betrayal of Trust Mar 8, 2019
    • Mar 15, 2019 Betrayal is unintentional, isn't it? Mar 15, 2019
    • Mar 22, 2019 The Human Side of Leadership...and Trust Mar 22, 2019
    • Apr 26, 2019 The Value of a Trusted Leader Apr 26, 2019
    • May 18, 2019 Vulnerability is Courageous May 18, 2019
    • Jun 2, 2019 Refreshed, Renewed, Re-energized Jun 2, 2019
    • Jun 14, 2019 No Lie, Compassion and Kindness Create Successful Organizations Jun 14, 2019
    • Aug 9, 2019 For Organization’s Sake, We Have Got to Learn to Dream Again! Aug 9, 2019
    • Aug 16, 2019 Compassion, Kindness, and Respect: A Great Formula for Success Aug 16, 2019
    • Aug 23, 2019 Words Really, Truly Do Matter Aug 23, 2019
    • Aug 30, 2019 Just between You and Me - and Everyone Else Too - Trust is Built Aug 30, 2019
    • Oct 17, 2019 “Communication Sucks!” The Ire of every Organization, Leader, and Trust Oct 17, 2019
    • Nov 9, 2019 The Channel Matters, A Lot Nov 9, 2019
    • Dec 27, 2019 “I Didn’t Realize how much the Human Aspect was so Important.” Dec 27, 2019
    • Jan 24, 2020 Uncertainty and Success in Crazy Ass Times Jan 24, 2020
    • Feb 7, 2020 When things are Uncertain, Tap into your Power Feb 7, 2020
    • Feb 21, 2020 Information Makes Uncertainty a little less Crazy Feb 21, 2020
    • Mar 20, 2020 Optimism Requires a bit of Trust Mar 20, 2020
    • Jun 13, 2020 Embrace the Fear Jun 13, 2020
    • Jul 10, 2020 Embrace the Fear, but Don’t Let it Eat your Soul Jul 10, 2020
    • Jul 24, 2020 The Need to Succeed. How Fear of Failure Roadblocks our Success Jul 24, 2020
    • Sep 18, 2020 Being Wrong can be the Most Right You’ll Ever Be Sep 18, 2020
    • Oct 3, 2020 New Direction from Rejection can be Awesome Oct 3, 2020
    • Oct 16, 2020 Loving the Uncomfortableness Oct 16, 2020
    • Feb 7, 2021 A Trip Down the Unknown, and Exciting, Road, Teil Eins Feb 7, 2021
    • Feb 1, 2022 Here's to a New Year and Exposed Cracks Feb 1, 2022
    • Feb 4, 2022 Kindness and Compassion Lead to Success, even if there’s a little Anger Feb 4, 2022
    • Feb 18, 2022 The Positive of Talking about the Negative Feb 18, 2022
    • Feb 25, 2022 Active Listening for the Win Feb 25, 2022
    • Mar 22, 2022 Trusting the Positive of Change Mar 22, 2022
    • Apr 19, 2022 Leading with Vulnerability Apr 19, 2022
    • Sep 24, 2022 The Unrelenting and Fabulously Rewarding Responsibility of Leaders Sep 24, 2022
    • Nov 27, 2022 Reflecting to Move Forward Nov 27, 2022
    • May 7, 2025 "Don't call it a comeback..." May 7, 2025
  • Organizational Development 6
    • Mar 1, 2019 Trusting our Leaders Mar 1, 2019
    • Mar 8, 2019 Betrayal of Trust Mar 8, 2019
    • Mar 29, 2019 Heal and Strengthen Trust in Our Relationships Mar 29, 2019
    • Feb 11, 2022 Don’t “Extinguish” your High Performers Feb 11, 2022
    • Aug 16, 2022 The Synergistic Leadership Model and Leading Remotely Aug 16, 2022
    • Nov 27, 2022 Reflecting to Move Forward Nov 27, 2022
  • Organizational Exit 11
    • Mar 8, 2019 Betrayal of Trust Mar 8, 2019
    • Mar 22, 2019 The Human Side of Leadership...and Trust Mar 22, 2019
    • May 4, 2019 Psychological contracts are real…and they need to be honored! May 4, 2019
    • Jun 7, 2019 How We Treat Each Other...Organizational Success Jun 7, 2019
    • Jun 21, 2019 Honoring the Trust of Your Team Jun 21, 2019
    • Jun 28, 2019 Positivity creates Success…when you Don’t Ignore the Elephants in the Room Jun 28, 2019
    • Jul 12, 2019 Want your team to trust you? Stop Encouraging Low and Poor Performance Jul 12, 2019
    • Jul 19, 2019 Please Stop Ignoring the Elephants Jul 19, 2019
    • Jul 26, 2019 Being Heard Makes Us Feel Valued Jul 26, 2019
    • Sep 6, 2019 The Crucible Moment started with Momentum: Transformative Events that Affect our Trust Sep 6, 2019
    • Apr 19, 2022 Leading with Vulnerability Apr 19, 2022
  • Personal Power 33
    • Mar 15, 2019 Betrayal is unintentional, isn't it? Mar 15, 2019
    • Mar 22, 2019 The Human Side of Leadership...and Trust Mar 22, 2019
    • Mar 29, 2019 Heal and Strengthen Trust in Our Relationships Mar 29, 2019
    • Apr 5, 2019 Growing Trust through Our Words Apr 5, 2019
    • Apr 12, 2019 Growing Trust through our Actions Apr 12, 2019
    • Apr 19, 2019 Growing Trust through our Decisions Apr 19, 2019
    • May 4, 2019 Psychological contracts are real…and they need to be honored! May 4, 2019
    • Jun 2, 2019 Refreshed, Renewed, Re-energized Jun 2, 2019
    • Jun 21, 2019 Honoring the Trust of Your Team Jun 21, 2019
    • Jun 28, 2019 Positivity creates Success…when you Don’t Ignore the Elephants in the Room Jun 28, 2019
    • Jul 19, 2019 Please Stop Ignoring the Elephants Jul 19, 2019
    • Jul 26, 2019 Being Heard Makes Us Feel Valued Jul 26, 2019
    • Aug 30, 2019 Just between You and Me - and Everyone Else Too - Trust is Built Aug 30, 2019
    • Sep 13, 2019 The Silver Lining of Broken Trust Sep 13, 2019
    • Sep 20, 2019 Sometimes, You Won’t Get it Right, and that’s a Silver Lining Sep 20, 2019
    • Dec 13, 2019 The Shark has Compassion, Too Dec 13, 2019
    • Dec 27, 2019 “I Didn’t Realize how much the Human Aspect was so Important.” Dec 27, 2019
    • Jan 24, 2020 Uncertainty and Success in Crazy Ass Times Jan 24, 2020
    • Feb 7, 2020 When things are Uncertain, Tap into your Power Feb 7, 2020
    • Feb 21, 2020 Information Makes Uncertainty a little less Crazy Feb 21, 2020
    • Mar 20, 2020 Optimism Requires a bit of Trust Mar 20, 2020
    • Jun 13, 2020 Embrace the Fear Jun 13, 2020
    • Jul 10, 2020 Embrace the Fear, but Don’t Let it Eat your Soul Jul 10, 2020
    • Jul 24, 2020 The Need to Succeed. How Fear of Failure Roadblocks our Success Jul 24, 2020
    • Sep 18, 2020 Being Wrong can be the Most Right You’ll Ever Be Sep 18, 2020
    • Oct 3, 2020 New Direction from Rejection can be Awesome Oct 3, 2020
    • Oct 16, 2020 Loving the Uncomfortableness Oct 16, 2020
    • Feb 7, 2021 A Trip Down the Unknown, and Exciting, Road, Teil Eins Feb 7, 2021
    • Feb 1, 2022 Here's to a New Year and Exposed Cracks Feb 1, 2022
    • Feb 18, 2022 The Positive of Talking about the Negative Feb 18, 2022
    • Mar 22, 2022 Trusting the Positive of Change Mar 22, 2022
    • Nov 27, 2022 Reflecting to Move Forward Nov 27, 2022
    • May 7, 2025 "Don't call it a comeback..." May 7, 2025
  • Synergistic Leadership 3
    • Mar 29, 2019 Heal and Strengthen Trust in Our Relationships Mar 29, 2019
    • Jun 7, 2019 How We Treat Each Other...Organizational Success Jun 7, 2019
    • Aug 16, 2022 The Synergistic Leadership Model and Leading Remotely Aug 16, 2022
  • The Lived Experience 30
    • Sep 6, 2019 The Crucible Moment started with Momentum: Transformative Events that Affect our Trust Sep 6, 2019
    • Sep 20, 2019 Sometimes, You Won’t Get it Right, and that’s a Silver Lining Sep 20, 2019
    • Oct 5, 2019 The Stories are Where the Success Starts Oct 5, 2019
    • Oct 17, 2019 “Communication Sucks!” The Ire of every Organization, Leader, and Trust Oct 17, 2019
    • Nov 9, 2019 The Channel Matters, A Lot Nov 9, 2019
    • Nov 20, 2019 “Emotional Waste” is an Awesome Opportunity Nov 20, 2019
    • Nov 29, 2019 The Stories have the Best Data Nov 29, 2019
    • Dec 27, 2019 “I Didn’t Realize how much the Human Aspect was so Important.” Dec 27, 2019
    • Jan 24, 2020 Uncertainty and Success in Crazy Ass Times Jan 24, 2020
    • Feb 7, 2020 When things are Uncertain, Tap into your Power Feb 7, 2020
    • Feb 21, 2020 Information Makes Uncertainty a little less Crazy Feb 21, 2020
    • Mar 20, 2020 Optimism Requires a bit of Trust Mar 20, 2020
    • Jun 13, 2020 Embrace the Fear Jun 13, 2020
    • Jul 10, 2020 Embrace the Fear, but Don’t Let it Eat your Soul Jul 10, 2020
    • Jul 24, 2020 The Need to Succeed. How Fear of Failure Roadblocks our Success Jul 24, 2020
    • Sep 18, 2020 Being Wrong can be the Most Right You’ll Ever Be Sep 18, 2020
    • Oct 3, 2020 New Direction from Rejection can be Awesome Oct 3, 2020
    • Oct 16, 2020 Loving the Uncomfortableness Oct 16, 2020
    • Dec 18, 2020 The Lived Experience of 2020 Dec 18, 2020
    • Jan 22, 2021 "Why can't we do that?" Jan 22, 2021
    • Feb 7, 2021 A Trip Down the Unknown, and Exciting, Road, Teil Eins Feb 7, 2021
    • Feb 1, 2022 Here's to a New Year and Exposed Cracks Feb 1, 2022
    • Feb 4, 2022 Kindness and Compassion Lead to Success, even if there’s a little Anger Feb 4, 2022
    • Feb 18, 2022 The Positive of Talking about the Negative Feb 18, 2022
    • Feb 25, 2022 Active Listening for the Win Feb 25, 2022
    • Mar 22, 2022 Trusting the Positive of Change Mar 22, 2022
    • Apr 19, 2022 Leading with Vulnerability Apr 19, 2022
    • Sep 24, 2022 The Unrelenting and Fabulously Rewarding Responsibility of Leaders Sep 24, 2022
    • Nov 27, 2022 Reflecting to Move Forward Nov 27, 2022
    • May 7, 2025 "Don't call it a comeback..." May 7, 2025
  • Trust in the Workplace 45
    • Mar 1, 2019 Trusting our Leaders Mar 1, 2019
    • Mar 8, 2019 Betrayal of Trust Mar 8, 2019
    • Mar 15, 2019 Betrayal is unintentional, isn't it? Mar 15, 2019
    • Mar 22, 2019 The Human Side of Leadership...and Trust Mar 22, 2019
    • Mar 29, 2019 Heal and Strengthen Trust in Our Relationships Mar 29, 2019
    • Apr 5, 2019 Growing Trust through Our Words Apr 5, 2019
    • Apr 12, 2019 Growing Trust through our Actions Apr 12, 2019
    • Apr 19, 2019 Growing Trust through our Decisions Apr 19, 2019
    • Apr 26, 2019 The Value of a Trusted Leader Apr 26, 2019
    • May 4, 2019 Psychological contracts are real…and they need to be honored! May 4, 2019
    • May 18, 2019 Vulnerability is Courageous May 18, 2019
    • Jun 7, 2019 How We Treat Each Other...Organizational Success Jun 7, 2019
    • Jun 21, 2019 Honoring the Trust of Your Team Jun 21, 2019
    • Jun 28, 2019 Positivity creates Success…when you Don’t Ignore the Elephants in the Room Jun 28, 2019
    • Jul 5, 2019 Absolutely, Procedures create Trust Jul 5, 2019
    • Jul 12, 2019 Want your team to trust you? Stop Encouraging Low and Poor Performance Jul 12, 2019
    • Jul 19, 2019 Please Stop Ignoring the Elephants Jul 19, 2019
    • Jul 26, 2019 Being Heard Makes Us Feel Valued Jul 26, 2019
    • Aug 2, 2019 Emotions: An Elephant of Organizational Success Aug 2, 2019
    • Aug 23, 2019 Words Really, Truly Do Matter Aug 23, 2019
    • Aug 30, 2019 Just between You and Me - and Everyone Else Too - Trust is Built Aug 30, 2019
    • Sep 6, 2019 The Crucible Moment started with Momentum: Transformative Events that Affect our Trust Sep 6, 2019
    • Sep 13, 2019 The Silver Lining of Broken Trust Sep 13, 2019
    • Sep 20, 2019 Sometimes, You Won’t Get it Right, and that’s a Silver Lining Sep 20, 2019
    • Sep 27, 2019 Again, Absolutely, Procedures create Trust Sep 27, 2019
    • Oct 17, 2019 “Communication Sucks!” The Ire of every Organization, Leader, and Trust Oct 17, 2019
    • Nov 9, 2019 The Channel Matters, A Lot Nov 9, 2019
    • Nov 20, 2019 “Emotional Waste” is an Awesome Opportunity Nov 20, 2019
    • Dec 13, 2019 The Shark has Compassion, Too Dec 13, 2019
    • Jan 24, 2020 Uncertainty and Success in Crazy Ass Times Jan 24, 2020
    • Feb 7, 2020 When things are Uncertain, Tap into your Power Feb 7, 2020
    • Feb 21, 2020 Information Makes Uncertainty a little less Crazy Feb 21, 2020
    • Mar 20, 2020 Optimism Requires a bit of Trust Mar 20, 2020
    • Jun 13, 2020 Embrace the Fear Jun 13, 2020
    • Jul 10, 2020 Embrace the Fear, but Don’t Let it Eat your Soul Jul 10, 2020
    • Jul 24, 2020 The Need to Succeed. How Fear of Failure Roadblocks our Success Jul 24, 2020
    • Sep 18, 2020 Being Wrong can be the Most Right You’ll Ever Be Sep 18, 2020
    • Oct 3, 2020 New Direction from Rejection can be Awesome Oct 3, 2020
    • Oct 16, 2020 Loving the Uncomfortableness Oct 16, 2020
    • Feb 7, 2021 A Trip Down the Unknown, and Exciting, Road, Teil Eins Feb 7, 2021
    • Feb 4, 2022 Kindness and Compassion Lead to Success, even if there’s a little Anger Feb 4, 2022
    • Feb 11, 2022 Don’t “Extinguish” your High Performers Feb 11, 2022
    • Feb 25, 2022 Active Listening for the Win Feb 25, 2022
    • Mar 22, 2022 Trusting the Positive of Change Mar 22, 2022
    • Apr 19, 2022 Leading with Vulnerability Apr 19, 2022
  • Women in Leadership 2
    • Feb 1, 2022 Here's to a New Year and Exposed Cracks Feb 1, 2022
    • Apr 19, 2022 Leading with Vulnerability Apr 19, 2022

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